Customer service is not a department . . . it is an attitude."
How true it is! The video leads with an unforgettable true story about a young man with Downs Syndrome who changes the culture of a grocery store by giving the customers a little more than they expect. Here's a warning: Once you watch it, you'll never
forget it!
Just click on the link below. It takes only 3 minutes to watch it, and I truly hope you'll share it with every person in your organization. I guarantee it will.. Make Their Day!
Click Here: The Simple Truths of service Video
Tuesday, February 5, 2008
The Simple Truths of Service
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